People Group Services Limited Company Number: 11570329

Sickness absence, Statutory Sick Pay, Company Sick Pay and Return

Introduction

This policy applies to employees and eligible workers; Company Sick Pay only where the contract or schme provides it. 

Reporting and contact

The individual should personally notify the agency/client operational contact and PGS as soon as possible and normally before the start time, giving expected duration and any urgent handover without unnecessary medical detail. Reasonable contact must be maintained.

Evidence

Self-certification normally covers the first seven calendar days. A fit note is normally required afterwards and while absence continues. Medical documents are uploaded to the restricted portal area.

SSP from 6 April 2026

SSP is payable from the first qualifying day where current statutory conditions are met. The former waiting days and Lower Earnings Limit have been removed. Payroll applies the statutory rate or earnings-based calculation in force.

Company Sick Pay

Company Sick Pay is not universal. It applies only where the contract or separately approved scheme provides it and remains subject to service, reporting, evidence, duration and conduct conditions. PGS may offset SSP where the scheme says so.

Holiday, long-term absence and support

Holiday continues to accrue. PGS may seek occupational-health or medical advice with consent, consider adjustments, phased return, alternative work or capability support, and consult the agency or hirer. Disability-related absence will not be managed by an automatic trigger without considering adjustments.

Return and misuse

A return-to-work discussion may address fitness, causes, support, safety and records. Dishonest evidence or false absence claims may be misconduct, but genuine sickness, disability or protected absence is not wrongdoing.

Declaration

This Policy is approved by the Board of Directors of: People Group Services Limited Company Number: 11570329

Last updated: 24th August 2026