People Group Services
Back to pack Get in touch
UMBRELLA
POLICY DOCUMENT LIBRARY
Company Policy Documents
Acceptable use of AIAdoption, surrogacy and adoption appointmentsAgency Workers Regulations (AWR) ComplianceAnnual Leave for Irregular-Hours and Part-Year WorkersAnnual leave for regular-hours workersAnti-Bribery and Anti-CorruptionAnti-Slavery and Human TraffickingAPI & Integration SecurityAssignment endings, notice, redundancy and terminationAssignment Rate IntegrityBank Account Change & VerificationBring Your Own Device (BYOD)Business Continuity & Disaster RecoveryCode of ConductComplaints HandlingConflict of InterestContractor Onboarding ComplianceCookieCyber SecurityData Breach Notification ProcedureData Incident ResponseData Protection and PrivacyData Protection and PrivacyData RetentionDisciplinary, capability, suspension and appealsDrug & AlcoholEmployment Status DeterminationEquality, bullying, harassment, sexual harassment and professional dressEqual Opportunities & Anti-DiscriminationEthics, anti-bribery, tax evasion, fraud and conflicts of interestFlexible working, occupational health, reasonable adjustments and menopauseGDPR StatementGender Pay Gap & StatementGrievance, complaints and workplace resolutionHealth and safety at PGS premises and client sitesHMRC Enquiry & Investigation ResponseHoliday Pay Calculation & AccrualHow We Use Your Data & Your Rights Under GDPRInclusion & Equal OpportunitiesInformation SecurityInsolvency Protection & Business ContinuityInternet, Email & Social Media UseIT, communications, social media, artificial intelligence, monitoring and BYODJoint Employment ModelJoint & Several Liability (JSL) MitigationKey Information Document (KID) GovernanceLearning, CPD, professional registration and competenceMaternity, pregnancy and antenatal appointmentsMaternity, pregnancy and antenatal appointmentsModern Slavery & Human TraffickingModern Slavery StatementMSP Visibility & Data AccessOCR & Automated Data ExtractionOverpayment & ClawbackParental, neonatal, bereavement, caring and dependant leavePaternity and Bereaved Partner’s Paternity LeavePAYE Reconciliation & HMRC AlignmentPayroll Fraud Prevention and DetectionPayslip Accuracy & ValidationPortal governance, review and no separate acknowledgementPrivacy, confidentiality, intellectual property, company property and recordsPrivacyPublic duties, trade union rights and special leaveRace & Disability Pay Gap ReportingReal-Time Payroll Data TransparencyReferral & Introducer TransparencyRemote & Hybrid WorkingRight to Work Check Process (UK)SafeguardingShared Parental Leave — birth and adoptionSickness absence, Statutory Sick Pay, Company Sick Pay and ReturnSupply Chain Due DiligenceSustainability & Environmental, Social and Governance (ESG)Transparent Pay & DeductionsWhistleblowing, Fair Work Agency and external reportingWhistleblowingWorking time, attendance, rest, night work and opt-outWorkplace Health & SafetyZero Tolerance Non-Compliance
People Group Services Limited
Company Number: 11570329

Health and safety at PGS premises and client sites

Introduction

This policy applies to all staff, workers, contractors and visitors affected by GPS work; client-site responsibilities apply on assignment. 

Shared responsibility and control

PGS takes reasonably practicable steps within its control. At a client site, the hirer normally controls premises, local risks, equipment, emergency procedures, first aid, task systems and daily supervision. The agency may hold assignment and suitability duties. Report to the site controller and PGS/agency where relevant.

Induction, risk and competence

  • Complete site induction and task briefing before unfamiliar or safety-critical work.
  • Follow risk assessments, safe systems, infection control, COSHH, manual handling, height, electrical, machinery, driving and PPE requirements.
  • Do not operate equipment or perform regulated tasks without training, competence and authorisation.
  • Stop work and escalate serious and imminent danger, a missing control, unsafe staffing or an instruction outside competence.

Accidents, near misses and ill health

Report all work accidents, injuries, near misses and work-related ill health promptly to the client/site process and PGS. Record the event in the appropriate accident system. PGS and the site controller cooperate on investigation, RIDDOR assessment and prevention.

Fire and first aid

Know the alarm, exits, assembly point, evacuation and first-aid contacts at each location. Client instructions take priority during an emergency. Do not obstruct or misuse fire doors, alarms, routes or safety equipment.

DSE, remote and lone work

Significant display-screen users receive an appropriate workstation assessment and eyesight testing under DSE rules. Remote and lone workers maintain a safe workspace, check in as required, protect confidential conversations and report welfare/security concerns.

Driving, fatigue, alcohol, drugs and smoking

Driving for work requires a valid licence, insurance, safe vehicle and compliance with road and driver-hours rules. No person may work or drive while impaired by alcohol, illegal drugs, misuse of medication, fatigue or another condition creating material risk. Prescribed medication affecting safety should be raised confidentially. Smoking and vaping are limited to lawful designated areas and client rules.

Pregnancy and disability

PGS and the hirer review relevant risks for pregnancy, breastfeeding, disability or health conditions and consider adjustments, alternative work or suspension where statutory conditions require.

Declaration

This Policy is approved by the Board of Directors of: People Group Services Limited Company Number: 11570329

Last updated: 24th August 2026